Reference

wd33 Privacy Policy for Your Account

Our Privacy Policy shows exactly how we handle the details connected to your wd33 account, from phone verification to DANA, OVO, GoPay and QRIS records.

Account dataWallet recordsCookie choicesContact requests

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wd33 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers data collected when you create an account, verify your phone, sign in, use the lobby or contact support about a wallet status. We may handle your account name, phone number, device signals, login records, payment references and messages needed to resolve a

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query. DANA, OVO, GoPay and QRIS references help us match a cashier action to the correct account; bank transfer or virtual account records can serve the same purpose. We use this data to provide account access, detect unusual activity, answer requests and meet applicable obligations. Where
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local law permits, you can ask what we hold, request a correction, or ask about deletion. Some records may remain for a defined operational or legal period, then be removed or de-identified.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT THE TEAM

Choose a Privacy Policy Support Route

A clear contact path matters when a Privacy Policy request involves your account or wallet history.

DATA HANDLING

Explore How Privacy Policy Works

We apply the Privacy Policy to the account steps you actually take, rather than treating every request the same way.

Account data

We use the name, phone number and verification result supplied during account setup to identify your profile and help prevent an unrelated person from accessing its records.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us reconcile a cashier event. We do not need unrelated wallet details for a focused request.

Cookies and devices

Cookies and device signals can keep a session working, remember selected settings and help identify unusual sign-in behaviour. You can ask support about the data connected to them.

Account security

Phone verification comes before account access, and unusual sign-in patterns may prompt an additional check. This helps us protect your profile before discussing private records.

Retention periods

We keep records while needed for account service, support follow-up, dispute handling or applicable obligations. After that need ends, we remove or de-identify them where practical.

Request changes

You can contact us to ask for access, correction or deletion assessment. Include your account phone number and request type, while avoiding passwords or full wallet credentials.

Browse Privacy Policy Answers

These Privacy Policy answers address the searches we hear most often before an account is opened. They cover account data, cookies, wallet references and contact steps for people in Indonesia. If your case involves a specific receipt or sign-in event, use the support route above and we can narrow the request to the relevant record.

It covers account setup, phone verification, sign-in activity, device signals, cookies, support messages and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

Yes, you can ask support for access to eligible account data. Include the phone number linked to your profile, and we may verify your identity before releasing private records.

Cookies can keep your session active, remember settings and help us assess unusual sign-in behaviour. Contact support if you want details about cookie data linked to your account.

Yes. DANA and QRIS references may be retained to match a cashier event, resolve a receipt question or investigate an account issue. We handle OVO and GoPay references similarly.

Send a correction request through account support with the affected field and your linked phone number. We verify the request first, then update eligible details where local law permits.

You can request a deletion assessment through support. Some records may need to remain for account security, disputes or applicable obligations; access depends on local law.

State whether you want access, correction or deletion assessment, then add your account phone number and a relevant receipt reference if needed. Never send your password or full wallet credentials.

wd33 Privacy Policy for Your Account

Choose a Privacy Policy Support Route

Explore How Privacy Policy Works

Account data

Payment references

Cookies and devices

Account security

Retention periods

Request changes

Browse Privacy Policy Answers

01 What does the wd33 Privacy Policy cover?

02 Can I request my wd33 account data?

03 How does the Privacy Policy handle cookies?

04 Are DANA and QRIS records included in the policy?

05 How do I correct details on my account?

06 Can I ask for deletion under the Privacy Policy?

07 What should I include in a privacy request?

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